platform should better ensure takeaway safety
2015年09月25日
Recently, the General Administration of Market Supervision interviewed the directors of the online catering service platforms, such as Metro, Hungry and so on, and asked the catering service platforms to complete the self-examination and self-correction of the filing of their branches within one month to ensure that the rectification is in place, and to complete the on-site verification of all catering service providers within one month to ensure that they have entities. Run a store and obtain food business license according to law.
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For consumers, this measure will better ensure the safety of takeaway food. In July this year, a media survey found that a local food store almost no offline ability to receive customers, but still can be stationed in the major takeaway platforms, and the shops are using the food city food business license, no store own certificate. Some gourmet restaurants have poor dining environment, and few customers come to their homes.
previously, the takeaway platform explained that the laws and regulations did not specify whether food store merchants need separate qualifications. According to the spirit of the meeting, no physical stores, no food business license merchants, can not be distributed to take-out. This means that in the future, takeout vendors on the platform must be a formal restaurant, both platform supervision, there is also supervision by the regulatory authorities, safety and health will be better guaranteed.
With the wide application of Internet technology in the catering industry, the continuous development of online catering industry has played a positive role in meeting the diversified consumption needs of the people, but the emerging business has also brought new challenges and problems to food safety in catering services. The "Food Safety Law" and "Measures for the Supervision and Administration of Food Safety in Online Catering Services" clearly stipulate the responsibilities and obligations of the third-party platform of online catering services and the service providers of online catering services.
As a takeaway platform, it is necessary to take the relevant responsibilities, constantly strengthen safety measures and professional norms, and ensure the safety of takeaway food. In addition to strengthening the qualification examination and on-site inspection, every link of takeaway should be more rigorous. For example, we should strengthen the distribution personnel management and food safety knowledge training to ensure that the distribution containers are clean and the food is not contaminated in the distribution process; for the existing problems of online merchants exposed by the media, the catering service platform should first voice response, timely handle consumer complaints; and incorporate dishonest catering service providers into " Blacklist; Encourage food seal, online "bright kitchen stove", further improve and implement the complaint reporting processing and incentive mechanism, encourage distribution personnel, catering service employees to report food safety violations and other illegal acts.
At the same time, food safety supervision departments at all levels should further strengthen food safety supervision measures of online catering service platform, strengthen supervision, and urge the network platform to implement the main responsibility. Especially when the existing laws and regulations do not cover the emerging business, it is necessary to take the initiative to fulfill the responsibility of inspecting, supervising, managing and distributing the online merchants, fulfilling the responsibility of protecting the rights and interests of consumers, improving the quality and safety of catering services, and maintaining the violation of laws and regulations. We should severely punish the high pressure situation so that consumers can enjoy themselves and enjoy themselves.